Hypertype is an AI-powered email assistant designed to streamline the process of drafting responses for knowledge-heavy products. It integrates seamlessly with platforms like Gmail and Intercom Live Chats, leveraging company data from PDFs, CSV files, and knowledge bases to tailor responses effectively. Trusted by over 2,000 businesses, Hypertype enhances productivity by automating the drafting of personalized emails, allowing users to focus on more strategic tasks.
With its ability to sync information from various sources such as docs, Excel sheets, and email histories, Hypertype ensures accurate and swift responses. The tool has significantly improved customer service efficiency, evidenced by a 3X increase in customer success management productivity per 30 emails. This efficiency translates to substantial time and cost savings for businesses.