Kodif is a next-generation customer support solution that leverages AI technology to enhance customer interaction throughout the entire support lifecycle. This platform integrates GenAI and low-code solutions to streamline and optimize support processes, making it an invaluable tool for businesses seeking to improve their customer service efficiency.

Kodif offers real-time access to customer and order information, allowing businesses to design custom rules for auto-resolution based on various parameters such as amount thresholds and customer profiles. The platform’s proactive engagement features, coupled with advanced sentiment analysis, ensure a seamless and personalized support experience for customers.